Privacy Statement
This Privacy Statement provides you with information about the processing of your personal data that we collect when you visit our websites. In collecting and processing this information, we act as the data controller as defined by the General Data Protection Regulation (GDPR) and are obliged to provide you with information about us, why and how we process your personal data, and the rights you have regarding your personal data.
Data Controller
The data controller is HYDRA CONSULTING d.o.o. from Zagreb, Prve Poljanice 7 (hereinafter: HYDRA CONSULTING), and this Privacy Statement applies to all websites we own. If you wish to contact us regarding the processing and use of your personal data, you can do so via email at: info@hydra-consulting.hr
How We Collect and Process Your Personal Data
When using our websites, we may collect your personal data in several ways, such as when you submit an inquiry, download various documents or programs, or even just browse the sites. Below, you can find the necessary information on how data is collected.
When You Visit Our Websites
When you visit our websites to learn more about us and our products, or to view the information we provide, we use cookies to ensure optimal site functionality, gather helpful information about visitors to improve our services further, and generally enhance the user experience. HYDRA CONSULTING or third parties, such as advertisers, may install cookies on your browser. For more information on how and why we use cookies, please see our Cookie Policy.
When You Submit an Inquiry Through Our Websites
When you submit an inquiry through our websites (e.g., using an inquiry form), we ask for your name and email address. To respond more comprehensively to your inquiry, we may sometimes request additional information (such as a phone number). We use this information to respond to your inquiry and provide you with the information you requested about our products and services. We may contact you multiple times via email after receiving your inquiry to ensure you have received the information you need and are satisfied with the response. The legal basis for this is our legitimate interest in providing you with accurate information before a possible sale. Your inquiry is stored and processed as an email service provided by Microsoft within the European Economic Area (EEA). Personal data collected through your inquiry will be retained for the duration of our communication regarding the response to your inquiry or the provision of information about our products and services.
Your Rights as a Data Subject
Under data protection regulations, you have the following rights regarding the processing of your personal data at any time:
- The right to request information about which of your personal data we process (including receiving a copy of that data) and to correct it if it is inaccurate.
- If we process your personal data based on your consent as the legal basis for processing, you can withdraw your consent at any time. Please note that the withdrawal of consent does not affect the legality of the data processed based on consent before it was withdrawn.
- If we process your personal data based on your consent or to perform a contract with you, you have the right to data portability to another data controller where technically feasible.
- The right to request that we stop using your personal data for a certain period if you believe we are processing it unlawfully.
- The right to request that we delete your personal data in cases where we process it based on your consent or legitimate interest as the legal basis for processing or in any other case provided by law.
- The right to request that we transfer your personal data to another data controller where technically feasible.
- The right to object to the processing of personal data.
- If you wish to exercise any of these rights, you can contact us using the above contact information.
Automated Individual Decision-Making and Data Transfer Outside the EEA
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly similarly affects you. Our websites and services do not currently use automated individual decision-making. We do not transfer your personal data to third parties, outside the European Economic Area (EEA), or to countries considered “third countries” under the General Data Protection Regulation.
Your Right to Complain
If you have a complaint about how we use your data, we suggest you contact us first to resolve the issue. If you believe we have not been able to assist you with your complaint or issue, you have the right to file a complaint with the Croatian Personal Data Protection Agency via their website www.azop.hr or in writing to: Croatian Personal Data Protection Agency Selska cesta 136 HR - 10000 ZAGREB
Updating This Statement
We regularly review and, where appropriate, update this Statement as our services and the use of personal data evolve. If we intend to use your personal data in a way not previously identified, we will contact you to provide information and, if necessary, request your consent. We advise you to regularly review this Statement to stay informed about how we process your personal data.